Search Curry Recipes and products:      
 

About CurryFrenzy.com

At Curryfrenzy.com we have a mission to make it possible for anybody to create really great tasting curries at home. We started over 10 years ago developing recipes for Indian restaurant style curries and from there went on to develop curry kits, Instant curry kits and many new spice seasonings and chilli products. We hope you enjoy our products and we look forward to your feedback and comments.

If your question is not answered below, please Email sales@curryfrenzy.com or telephone our office on 0118 979 8286 where we will be only too happy to advise.

Company Information

At CurryFrenzy we don't believe in hiding behind a cyber window and so all of our fixed world contact details are available should you need to get in touch.

We are a small UK company committed to building our business by offering great customer service, good value for money, discreet packaging and fast turnaround. Please Email us sales@curryfrenzy.com if you think there is anything we can improve.

Telephone No:0118 979 8286
Email Address:sales@curryfrenzy.com
Address:Unit 54 Sandy Lane
Wokingham
RG41 4ST
Co. Reg. No. 4453720
VAT Reg. No.GB 796 3096 82
Top

Privacy Statement

At CurryFrenzy we believe in plain English.

CurryFrenzy will never pass any of your personal details onto any other company. If you opt in to allow us to email you our regular newsletter and occasional special offers then we will. We will never mail you with any other service or products other than those sold by CurryFrenzy.

The only personal items of information we will hold are your email address and name.

For audit purposes we will retain copies of credit card transactions

No credit card or personal information will be retained on our computer databases as we use PayPal, only they get your credit card details.

If you have any queries please Email sales@curryfrenzy.com or telephone our office on 0118 979 8286

Top

Security

We use PayPal or Barclaycard Merchant Services to handle all secure data transactions. All payments are 128bit encrypted using the most trusted payments software available. Top

Cookies Policy

CurryFrenzy will not store any permanent cookie information on your local computer.

A cookie is a small file held on your local computer specific for a domain or url. It can contain personal information that a web site might use, so for example next time you arrive at a site it remembers your name, preferences or even your credit card. We do not use this facility.

Some companies use cookies to help remember who you were for your next visit. Amazon.com do this for their one-click re-ordering system, but because we do not retain your personal information once an order is processed there is no point. We believe that you have greater peace of mind knowing that our systems provide greatest security. For this, the small price to pay is re-entering a few fields for each order. If you disagree, let us know and we will change our systems.

Top

Returns Policy

Any faulty product may be returned to us within 14 days for replacement or a full refund.

Opened products cannot be returned unless they are faulty.

Top

Prices

All prices shown are inclusive of VAT at the relevant rate. Food items are mostly zero rated. All prices shown are the fully inclusive price.

If you have any queries please Email Curry Frenzy or telephone our office on  0118 979 8286

Top

Shopping on-line

To shop on-line, first click on the buttons on the left hand side of the screen to select the product category. This displays the first page of products in the category. At the top of the page it shows how many products and pages there are in total. You will be shown a summary of up to 10 products per page. This shows the name of the product, a small picture, the description and the price including any VAT. At this stage you can add a product to your basket by pressing the button. To view a larger picture of the item, click on the small image. To page back and forwards through the product pages use either the page links at the top or the 'Next' and 'Back' buttons at the bottom.

When you have added all the products you want to your basket, proceed to checkout by pressing the 'checkout' button across the top of the page. Once at CheckOut, you can now amend, the quantity, size, colour of each item and review your final bill by pressing the 'Recalculate' button. When you are ready press the 'Submit Order' Button.

You will now have to enter your name and address and contact information. It is extremely useful in the event of us having a query that you include your contact number, use a mobile for maximum privacy, but be assured that in the event we do need to contact you, we will be very discreet.

When you have completed this screen, you will be asked how you would like to pay. You have 2 options, Credit/Debit Card or PayPal.

Click on the option you require to finalise your order.

Top

Different Shipping Address

If you wish to have the goods sent to another address, simply enter the shipping address as you place the order. PayPal will have your registered address.

Top

How can I complain?

If you have any reason for complaint, please Email or telephone us. We will investigate your complaint and make an offer to resolve it within 48 hours, but usually much sooner.

Top

How can I cancel?

To cancel an order please email or telephone us. It is helpful if you have the order reference. Any order may be cancelled before receipt or within 7 working days of receipt for a full refund. Refunds will be made as soon as the goods are returned or within 30 days whichever happens sooner. Goods should be returned to us at the customers expense. Goods Unreturned within 30 days may be collected by us at the customers expense and deducted from the refund.

Top